Author Topic: Steam revoked my BoS Moscow DLC key for "non payment" (Read 10571 times)

Beef · « **on:** July 18, 2018, 01:59:10 AM »

Today, when I came home from a hard day's work and turned on my PC and logged into Steam, I received a nasty message that I could not ignore or by-pass without acknowledging it that said my BoS Moscow DLC key is revoked for "non payment". I made the mistake (in retrospect) of buying the key on G2A.com three months ago. I looked at the receipt and see the seller is in the Ukraine...NICE. Looks like they pulled a fast one on me. I put in a complaint to G2A but I doubt there'll be any resolution.

wilso845 · « **Reply #1 on:** July 18, 2018, 10:47:17 AM »

Happened to me mate.
And it was resolved I had to send screen shots of the steam transactions but got it fixed.
Good luck

Asid · « **Reply #2 on:** July 18, 2018, 11:11:29 AM »

I have heard it can happen and did to Wilso.

He got it sorted.

Keep us updated Beef

Beef · « **Reply #3 on:** July 18, 2018, 08:50:42 PM »

Quick response from G2A who refunded my purchase. I have no Moscow DLC key now though.

Asid · « **Reply #4 on:** July 18, 2018, 09:35:56 PM »

Quote from: Beef on July 18, 2018, 08:50:42 PM

Quick response from G2A who refunded my purchase. I have no Moscow DLC key now though.

Good outcome so far

Contact the IL-2 team.

Also IL-2 titles go on sale often. All you need is 1 of them to play mp online

Asid · « **Reply #5 on:** July 21, 2018, 02:28:04 AM »

Resolution for you Beef

http://dogsofwarvu.com/forum/index.php/topic,6439.msg31249.html#msg31249

Beef · « **Reply #6 on:** July 25, 2018, 03:54:18 AM »

I received this email from 1CGS support...not sure what exactly they are asking; specifically, "key that you activated in the Steam service to obtain the remote content"

Asid · « **Reply #7 on:** July 25, 2018, 03:56:04 AM »

Quote from: Beef on July 25, 2018, 03:54:18 AM

I received this email from 1CGS support...not sure what exactly they are asking; specifically, "key that you activated in the Steam service to obtain the remote content"

Your serial key

wilso845 · « **Reply #8 on:** July 25, 2018, 08:09:31 AM »

You have to take a screen shot of the Key from the sight you purchased it from
So in my case it's G2A.
I had to send 2 screen shots as I had SGrad and Mos.
You then type in the email something like....

"Please see attached evidence of purchase with the follow key for Moscow "

Then you type in the key that you took the screen shoot from

And reply via the support email you were sent.

wilso845 · « **Reply #9 on:** July 26, 2018, 10:52:38 AM »

Further to my last response,

I received my new keys for both stalingrad and moscow.

All in it took less than a week from raising the ticket.
There was an issue at first where the key they sent had already been activated, where i emailed them and received another new set of keys within an hour.

Asid · « **Reply #10 on:** July 26, 2018, 11:03:32 AM »

Quote from: wilso845 on July 26, 2018, 10:52:38 AM

I received my new keys for both stalingrad and moscow.

Great news. Back in the skys again

wilso845 · « **Reply #11 on:** July 26, 2018, 11:40:52 AM »

Bad for you brah

Asid · « **Reply #12 on:** July 26, 2018, 11:54:59 AM »

wilso845 · « **Reply #13 on:** July 26, 2018, 12:14:19 PM »

Asid · « **Reply #14 on:** July 26, 2018, 12:24:08 PM »

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Translations for our friends around the world.

IL-2 Sturmovik

Author Topic: Steam revoked my BoS Moscow DLC key for "non payment" (Read 10571 times)

Beef

Steam revoked my BoS Moscow DLC key for "non payment"

wilso845

Re: Steam revoked my BoS Moscow DLC key for "non payment"

Asid

Re: Steam revoked my BoS Moscow DLC key for "non payment"

Beef

Re: Steam revoked my BoS Moscow DLC key for "non payment"

Asid

Re: Steam revoked my BoS Moscow DLC key for "non payment"

Asid

Re: Steam revoked my BoS Moscow DLC key for "non payment"

Beef

Re: Steam revoked my BoS Moscow DLC key for "non payment"

Asid

Re: Steam revoked my BoS Moscow DLC key for "non payment"

wilso845

Re: Steam revoked my BoS Moscow DLC key for "non payment"

wilso845

Re: Steam revoked my BoS Moscow DLC key for "non payment"

Asid

Re: Steam revoked my BoS Moscow DLC key for "non payment"

wilso845

Re: Steam revoked my BoS Moscow DLC key for "non payment"

Asid

Re: Steam revoked my BoS Moscow DLC key for "non payment"

wilso845

Re: Steam revoked my BoS Moscow DLC key for "non payment"

Asid

Re: Steam revoked my BoS Moscow DLC key for "non payment"

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