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Author Topic: Great service from Matrix/Slitherine  (Read 7031 times)

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Offline Asid

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Great service from Matrix/Slitherine
« on: November 17, 2018, 11:12:56 PM »
I would just like to say that I received great service from Matrix/Slitherine today.

I had an issue, of my own making. I contacted support Friday evening and had a swift resolution the next day, which was a Saturday.

Good to know that customer service is important to some companies.

Regards
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Offline General Sandman

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Re: Great service from Matrix/Slitherine
« Reply #1 on: November 18, 2018, 07:57:03 AM »
I would confirm the good experience about their customer care.

Over the years I purchased a number of titles from the company. The few issues I had were always replied and resolved within a short time.

Also the fact that they provide additional steam keys for many of their products is an outstanding service.

Great job, good customer care!  :thumbsup   :winner
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