Dogs Of War Vu

Sim/Strategy/War => Games Discussion => Topic started by: Asid on November 17, 2018, 11:12:56 PM

Title: Great service from Matrix/Slitherine
Post by: Asid on November 17, 2018, 11:12:56 PM

I would just like to say that I received great service from Matrix/Slitherine today.

I had an issue, of my own making. I contacted support Friday evening and had a swift resolution the next day, which was a Saturday.

Good to know that customer service is important to some companies.

Regards

Title: Re: Great service from Matrix/Slitherine
Post by: General Sandman on November 18, 2018, 07:57:03 AM

I would confirm the good experience about their customer care.

Over the years I purchased a number of titles from the company. The few issues I had were always replied and resolved within a short time.

Also the fact that they provide additional steam keys for many of their products is an outstanding service.

Great job, good customer care!  :thumbsup   :winner