Dogs Of War Vu

Sim/Strategy/War => Flight Simulation => IL-2 Sturmovik => Topic started by: Beef on July 18, 2018, 01:59:10 AM

Title: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: Beef on July 18, 2018, 01:59:10 AM

Today, when I came home from a hard day's work and turned on my PC and logged into Steam, I received a nasty message that I could not ignore or by-pass without acknowledging it that said my BoS Moscow DLC key is revoked  for "non payment". I made the mistake (in retrospect) of buying the key on G2A.com three months ago. I looked at the receipt and see the seller is in the Ukraine...NICE. Looks like they pulled a fast one on me. I put in a complaint to G2A but I doubt there'll be any resolution.

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: wilso845 on July 18, 2018, 10:47:17 AM

Happened to me mate.
And it was resolved I had to send screen shots of the steam transactions but got it fixed.
Good luck

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: Asid on July 18, 2018, 11:11:29 AM

I have heard it can happen and did to Wilso.

He got it sorted.

Keep us updated Beef  :thumbsup

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: Beef on July 18, 2018, 08:50:42 PM

Quick response from G2A who refunded my purchase. I have no Moscow DLC key now though.  :(

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: Asid on July 18, 2018, 09:35:56 PM

Quote from: Beef on July 18, 2018, 08:50:42 PM

Quick response from G2A who refunded my purchase. I have no Moscow DLC key now though.  :(

Good outcome so far  :thumbsup

Contact the IL-2 team.

Also IL-2 titles go on sale often. All you need is 1 of them to play mp online  :thumbsup

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: Asid on July 21, 2018, 02:28:04 AM

Resolution for you Beef

http://dogsofwarvu.com/forum/index.php/topic,6439.msg31249.html#msg31249

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: Beef on July 25, 2018, 03:54:18 AM

I received this email from 1CGS support...not sure what exactly they are asking; specifically, "key that you activated in the Steam service to obtain the remote content"


(https://i.imgur.com/XcRtmxV.png)

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: Asid on July 25, 2018, 03:56:04 AM

Quote from: Beef on July 25, 2018, 03:54:18 AM

I received this email from 1CGS support...not sure what exactly they are asking; specifically, "key that you activated in the Steam service to obtain the remote content"

Your serial key

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: wilso845 on July 25, 2018, 08:09:31 AM

You have to take a screen shot of the Key from the sight you purchased it from
So in my case it's G2A.
I had to send 2 screen shots as I had SGrad and Mos.
 You then type in the email something like....


"Please see attached evidence of purchase with the follow key for Moscow "

Then you type in the key that you took the screen shoot from

And reply via the support email you were sent.

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: wilso845 on July 26, 2018, 10:52:38 AM

Further to my last response,

I received my new keys for both stalingrad and moscow.

All in it took less than a week from raising the ticket.
There was an issue at first where the key they sent had already been activated, where i emailed them and received another new set of keys within an hour.

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: Asid on July 26, 2018, 11:03:32 AM

Quote from: wilso845 on July 26, 2018, 10:52:38 AM

I received my new keys for both stalingrad and moscow.

Great news. Back in the skys again    :thumbsup


(https://78.media.tumblr.com/tumblr_mdlpcd3IUV1qg39ewo1_500.gif)

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: wilso845 on July 26, 2018, 11:40:52 AM

Bad for you brah

(https://thumbs.gfycat.com/NearPeriodicIberianlynx-max-1mb.gif)

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: Asid on July 26, 2018, 11:54:59 AM

(https://avatars.mds.yandex.net/get-pdb/1016500/734160f8-6281-4dbe-a420-bc0e32f338bb/orig)

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: wilso845 on July 26, 2018, 12:14:19 PM

(https://i.pinimg.com/originals/6a/16/4e/6a164e2da935d770b51d7e9f88d0acba.gif)

Title: Re: Steam revoked my BoS Moscow DLC key for "non payment"
Post by: Asid on July 26, 2018, 12:24:08 PM

(https://vignette.wikia.nocookie.net/looneytunes/images/8/8a/Gif_%283%29.gif/revision/latest/scale-to-width-down/364?cb=20180310182502)