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IL-2 Sturmovik

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Author Topic: Steam revoked my BoS Moscow DLC key for "non payment"  (Read 6615 times)

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Offline Beef

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Steam revoked my BoS Moscow DLC key for "non payment"
« on: July 18, 2018, 01:59:10 AM »
Today, when I came home from a hard day's work and turned on my PC and logged into Steam, I received a nasty message that I could not ignore or by-pass without acknowledging it that said my BoS Moscow DLC key is revoked  for "non payment". I made the mistake (in retrospect) of buying the key on G2A.com three months ago. I looked at the receipt and see the seller is in the Ukraine...NICE. Looks like they pulled a fast one on me. I put in a complaint to G2A but I doubt there'll be any resolution.
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Offline wilso845

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #1 on: July 18, 2018, 10:47:17 AM »
Happened to me mate.
And it was resolved I had to send screen shots of the steam transactions but got it fixed.
Good luck
« Last Edit: July 18, 2018, 06:15:09 PM by wilso845 »
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Offline Asid

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #2 on: July 18, 2018, 11:11:29 AM »
I have heard it can happen and did to Wilso.

He got it sorted.

Keep us updated Beef  :thumbsup
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Offline Beef

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #3 on: July 18, 2018, 08:50:42 PM »
Quick response from G2A who refunded my purchase. I have no Moscow DLC key now though.  :(
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Offline Asid

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #4 on: July 18, 2018, 09:35:56 PM »
Quick response from G2A who refunded my purchase. I have no Moscow DLC key now though.  :(

Good outcome so far  :thumbsup

Contact the IL-2 team.

Also IL-2 titles go on sale often. All you need is 1 of them to play mp online  :thumbsup
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Offline Asid

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Offline Beef

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #6 on: July 25, 2018, 03:54:18 AM »
I received this email from 1CGS support...not sure what exactly they are asking; specifically, "key that you activated in the Steam service to obtain the remote content"


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Offline Asid

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #7 on: July 25, 2018, 03:56:04 AM »
I received this email from 1CGS support...not sure what exactly they are asking; specifically, "key that you activated in the Steam service to obtain the remote content"


Your serial key
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Offline wilso845

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #8 on: July 25, 2018, 08:09:31 AM »
You have to take a screen shot of the Key from the sight you purchased it from
So in my case it's G2A.
I had to send 2 screen shots as I had SGrad and Mos.
 You then type in the email something like....


"Please see attached evidence of purchase with the follow key for Moscow "

Then you type in the key that you took the screen shoot from

And reply via the support email you were sent.
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Offline wilso845

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #9 on: July 26, 2018, 10:52:38 AM »
Further to my last response,

I received my new keys for both stalingrad and moscow.

All in it took less than a week from raising the ticket.
There was an issue at first where the key they sent had already been activated, where i emailed them and received another new set of keys within an hour.

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Offline Asid

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #10 on: July 26, 2018, 11:03:32 AM »

I received my new keys for both stalingrad and moscow.


Great news. Back in the skys again    :thumbsup


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Offline wilso845

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #11 on: July 26, 2018, 11:40:52 AM »
Bad for you brah

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Offline Asid

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #12 on: July 26, 2018, 11:54:59 AM »
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Offline wilso845

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #13 on: July 26, 2018, 12:14:19 PM »
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Offline Asid

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Re: Steam revoked my BoS Moscow DLC key for "non payment"
« Reply #14 on: July 26, 2018, 12:24:08 PM »
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